The morning sun beats down on the long queue outside the SASSA office in Khayelitsha. People fidget, fanning themselves with application forms and murmuring about the latest changes to the Social Relief of Distress (SRD) grant. Nomsa, a mother of two, sighs, “Every time I think I know the system, they change the rules.” Her frustration is shared by millions of South Africans who rely on this grant to survive.
The changes announced for March 2025 mark the biggest overhaul since the grant was introduced during the pandemic. If you’re wondering how this affects you or someone you know, this guide breaks down the key updates.
Payment
The most welcome news? The SRD grant has increased from R350 to R480 per month.
Thabo, a former construction worker, shares his thoughts: “That extra R130 helps, but with food prices rising, it’s still not enough.” While the increase is significant, it falls short of the R624 food poverty line that many activists had been pushing for.
Eligibility
Several major adjustments have been made to who qualifies:
- Income Threshold Raised – If you earn less than R780 per month, you can now apply (previously R624).
- Age Remains 18+ – But new programs offer support for youth (18-24) seeking education or employment.
- Exclusions – If you receive unemployment insurance, worker’s compensation, or another social grant, you are not eligible.
For casual workers like Sipho, this is a big deal: “Before, two days of work could disqualify me. Now, I have more breathing room.”
Verification
The new verification system is meant to reduce fraud, but it also raises concerns:
- Digital Footprint Checks – Mobile money and online transactions are now tracked.
- Bank History Review – The government will review six months of your bank statements instead of three.
- Data Sharing – Government agencies will now cross-check financial and employment records.
Some recipients worry this system might reject legitimate applicants. “My cousin got denied because he received R200 from his sister overseas,” says one frustrated applicant. “The system thought it was income.”
Application
The application process has changed—some parts are easier, others more complicated:
- Online Portal – A new centralized website for applications (srd.sassa.gov.za).
- Biometric Verification – Fingerprint or facial recognition is now required for new applicants.
- Longer Processing Time – Expect to wait 10-15 working days, instead of 5-10.
Community worker Thandeka Mbeki points out a major issue: “Older people and rural applicants struggle with the online system. More help is needed.”
The Human Impact
These changes are more than just policies—they directly affect people’s lives.
- Lindiwe, 46, Unemployed – “The extra money helps, but the new verification system flagged me incorrectly. Now I have to appeal, which means weeks without any money.”
- Themba, 22, Job Seeker – “The youth-focused programs might finally help me get an IT certification.”
- Nozizwe, Grandmother – “I take care of my grandkids. Their father could help if he got the grant, but the stricter checks mean he might not qualify.”
Challenges and Solutions
Problem 1: Lack of Internet Access
- Use free government or community center Wi-Fi.
- Apply via USSD (1347737#) if you don’t have internet.
Problem 2: Verification Errors
- Keep bank statements and records of all income, even small cash deposits.
- If rejected incorrectly, appeal immediately with supporting documents.
Problem 3: Payment Delays
- Apply early to avoid missing deadlines.
- If payment is late, check status via SMS or call 0800 601 011.
What’s Next?
Experts say these changes show the SRD grant is becoming a permanent part of South Africa’s social system. Some believe it might evolve into a Basic Income Support program, while others worry about sustainability.
For millions of South Africans, these changes are just another hurdle. As Nomsa puts it, “We always figure it out. We have to.”
FAQs
What is the new SRD grant amount?
The SRD grant has increased from R350 to R480 per month.
Who qualifies for the SRD grant in 2025?
Anyone earning less than R780 per month, aged 18+, and not receiving other grants.
How long does SRD application processing take?
Processing now takes 10-15 working days, up from 5-10.
What is the new bank verification rule?
SASSA now reviews six months of bank transactions instead of three.
How can I check my SRD application status?
Use the SASSA portal, USSD (*134*7737#), or call 0800 601 011.