Citibank has agreed to a $50 million class action settlement to compensate customers affected by alleged unfair practices. Eligible individuals may receive payments between $350 and $850, depending on their level of impact.
If you were a Citibank customer between 2018 and 2023, you might qualify for compensation. This guide covers who is eligible, how to file a claim, and when payments will be made.
Settlement Details
| Feature | Details | Official Resource |
|---|---|---|
| Settlement Amount | $350 to $850 per eligible claimant | Citibank Settlement Website |
| Eligibility | Customers impacted by fees or unfair practices | Eligibility Guidelines |
| Claim Filing Deadline | June 30, 2025 | Submit a Claim |
| Payment Timeline | Payments expected by December 2025 | Settlement FAQs |
| Total Settlement Fund | $50 million | Class Action Details |
If you believe you were affected, you should file your claim before the June 30, 2025 deadline to ensure you receive compensation.
Citibank Class Action Settlement
The Citibank Class Action Settlement resolves claims that the bank engaged in unfair or deceptive financial practices, including:
- Excessive or undisclosed account fees
- Improper interest rate calculations
- Overcharges on loans, mortgages, or financial products
The settlement creates a $50 million fund to compensate impacted customers, with payments ranging from $350 to $850 per person.
Who Is Eligible?
To qualify, you must meet the following criteria:
Former Citibank Customers
You may be eligible if you:
- Had a checking, savings, loan, or credit card account with Citibank between 2018 and 2023
- Were charged excessive fees, incorrect interest rates, or other unfair charges
Proof of Impact
Some claimants may need to provide documentation, such as:
- Bank statements showing improper fees
- Loan or mortgage agreements with incorrect interest rates
- Citibank notices acknowledging the issue
Automatic vs. Manual Claims
- Automatic Payments: Some customers will receive payments automatically if Citibank has records confirming their eligibility.
- Manual Claims: Others must file a claim form and submit supporting documents to verify their eligibility.
How to File a Claim
If you think you qualify for compensation, follow these steps:
Visit the Settlement Website
Go to the official Citibank Settlement Website to access the claim form and additional details.
Complete the Claim Form
- Provide your name, address, and contact information
- Enter your Citibank account number(s) (if available)
Upload Supporting Documents
Attach any required documentation, such as bank statements or correspondence from Citibank.
Submit Before the Deadline
Deadline: June 30, 2025
Late submissions will not be accepted, so ensure you file on time.
Payments
Payments will be processed in December 2025, with the following timeline:
- July – November 2025: Claim review period
- December 2025: Payments sent via direct deposit, check, or prepaid card
- January 2026: Contact the settlement administrator if you have not received your payment
How to Maximize
Submitting your claim early allows time for corrections or additional documentation requests.
Provide Supporting Documents
The more evidence you submit, the higher your potential payout. Include:
- Bank statements showing improper charges
- Citibank emails or letters regarding fees or interest rates
Double-Check Your Information
Ensure that your contact details and banking information are correct to prevent delays.
Final Thoughts
If you were affected by improper fees or interest rate calculations from Citibank, you may be eligible for $350 to $850 as part of this $50 million class action settlement.
To receive your payment:
- Check your eligibility
- File your claim by June 30, 2025
- Monitor your payment status in December 2025
For official updates and claim submissions, visit the Citibank Settlement Website.
FAQs
Who is eligible for the Citibank settlement?
Current and former Citibank customers impacted by fees or unfair practices between 2018 and 2023.
How much will I receive from the Citibank settlement?
Eligible claimants will receive between $350 and $850, depending on impact and claims filed.
What is the deadline to file a claim?
The claim filing deadline is June 30, 2025.
When will I receive my settlement payment?
Payments will be distributed in December 2025 via direct deposit, check, or prepaid card.
How do I file a claim for the Citibank settlement?
Visit the official Citibank Settlement Website, complete the claim form, and upload supporting documents.
